Pareto Academy

Series B · Part 33Banking & Financial Institutions

Small Finance Banks and Payments Banks

India's differentiated banks: how SFBs and payments banks were licensed, what they may and may not do, the 11 SFBs and 5 payments banks today, Paytm's exit and the road to universal banking.

Pareto Academy · 24 October 2026 · 34 min read

In 2015 the RBI did something it had never done before: it licensed banks that were deliberately incomplete. Small finance banks (SFBs) were full banks with a narrow mission: take deposits from, and lend to, the small borrowers that big banks served badly. Payments banks (PBs) went further: they could take small deposits and move money, but could not lend at all. Together they are called differentiated banks, as opposed to the universal banks that can do everything. Eleven years later the results are mixed. The SFBs have grown into a ₹4 lakh crore sector, and AU SFB is on the verge of becoming a universal bank. The payments-bank experiment has shrunk from 11 approvals to five live banks, and in April 2026 the RBI cancelled the licence of the best-known of them, Paytm Payments Bank. This part explains the rules, the numbers and the live questions.

The family of bank types, and where these two fit, is in Part 21, the structure of Indian banking. The RBI's licensing powers under Section 22 of the Banking Regulation Act are covered in Part 18, RBI regulation of banks and NBFCs. Most SFBs began life as microfinance lenders, which are the subject of Part 32, microfinance and financial inclusion, and their priority-sector targets are part of Part 35, priority sector lending.

Universal bankSmall finance bankPayments bankMinimum capital₹500 crore₹200 crore₹100 croreDepositsAll kindsAll kindsDemand onlyBalance capNoneNone₹2 lakh a personLendingYesYes: half ≤ ₹25 lakhNot allowedCredit cardsYesYesNot allowedPriority sector40% of ANBC60% of ANBCNone (no loans)Minimum CRAR9% + 2.5% CCB15%15%ExamplesSBI, HDFC BankAU, EquitasAirtel, India PostAll three are licensed under Section 22 of the BR Act, keep CRR and insure deposits with DICGC
A universal bank, a small finance bank and a payments bank compared on capital, deposits, lending, priority-sector targets and capital adequacy.

In the news

  • 1 October 2026: payments banks must pay interest as published. An amendment of 30 July 2026 to the RBI's Payments Banks (Interest Rate on Deposits) Directions, 2025 took effect. Payments banks must now pay interest strictly according to the rate schedule disclosed in advance on their websites. Why it matters for the exam: payments banks have their own set of Master Directions, separate from those for commercial banks and SFBs.
  • 24 April 2026: Paytm Payments Bank's licence cancelled. The RBI cancelled the licence under Section 22(4) of the Banking Regulation Act from close of business, citing affairs conducted against depositors' interests, management prejudicial to the public interest and breach of licence conditions. It will apply to the High Court for winding up and said the bank has enough liquidity to repay all depositors. The DICGC cancelled its deposit insurance registration from the same date. Why it matters for the exam: India now has five payments banks, not six.
  • 27 April 2026: AU SFB awaits its final licence. Reporting its 2025-26 results (deposits of ₹1,52,661 crore), AU said it had filed for the final universal bank licence in March 2026, after the RBI agreed on 6 March to drop the requirement that the new bank be held through a non-operative financial holding company (NOFHC). Why it matters for the exam: AU is the first SFB to get even in-principle approval to become a universal bank.
  • 6 April 2026: Ujjivan's application returned. The RBI returned Ujjivan SFB's application to become a universal bank, reportedly wanting a more diversified loan book first, since group microfinance loans were about 45% of it. Why it matters for the exam: meeting the numerical criteria does not guarantee a licence; the RBI also runs a due-diligence test.
  • 29 December 2025: SFB profits fall 44%. The RBI's Report on Trend and Progress of Banking showed SFB net profit down 43.8% in 2024-25 to ₹3,496 crore and the gross NPA ratio up from 2.4% to 3.6%, as microfinance stress pushed provisions up 80%. Why it matters for the exam: SFB asset quality is tied to the microfinance cycle.
  • 5 December 2025: Fino gets an SFB nod. Fino Payments Bank became the first payments bank to receive in-principle approval to convert into an SFB, under the on-tap SFB guidelines. Why it matters for the exam: it is the first use of the PB-to-SFB route created in 2019.
  • 28 November 2025: separate Master Directions. In the RBI's consolidation into 244 Master Directions, SFBs received 30 directions of their own; payments banks got their own set too, including the interest rate directions later amended in 2026. Why it matters for the exam: the numbers 244 and 30 are quotable.
  • 28 October 2025: Jana's application returned. The RBI returned Jana SFB's application for a universal bank licence, filed in June 2025, for not meeting the eligibility criteria. Why it matters for the exam: after AU, two more SFBs tried and were turned back within six months.

Why differentiated banks?

The problem in 2013

By 2013 India had a dense network of commercial banks, but large parts of the population still had no bank account, and small borrowers still went to moneylenders or microfinance companies. A universal bank licence is costly (₹500 crore of capital under the 2016 on-tap rules) and comes with a full set of obligations. The RBI's question was whether narrower, cheaper banks could reach the people the big banks did not.

The Nachiket Mor Committee

In 2013 the RBI set up the Committee on Comprehensive Financial Services for Small Businesses and Low Income Households, chaired by Nachiket Mor, a member of the RBI's Central Board. Its report, released on 7 January 2014, argued that specialised banks, each doing a few things well, could reach these customers better than banks built to do everything. Among its recommendations were payments banks, which would offer small savings accounts and payments to low-income households and small businesses.

The RBI took up the idea. It issued draft guidelines on 17 July 2014 and final guidelines for both new types on 27 November 2014:

Both licences are granted under Section 22 of the Banking Regulation Act, 1949, so legally both are banks: they keep CRR, insure deposits with the DICGC and are regulated and supervised by the RBI.

The 2015 licensing round

Two external advisory committees screened the applications: one under former Deputy Governor Usha Thorat for SFBs, and one under Nachiket Mor for payments banks.

Payments banks Small finance banks
Applications 41 72
In-principle approvals 11, on 19 August 2015 10, on 16 September 2015
Validity of approval 18 months 18 months
Who won Telecom firms, the postal department, fintechs, a depository, a pharma promoter Eight microfinance institutions, a vehicle financier and a local area bank

The 11 payments bank approvals: Aditya Birla Nuvo, Airtel M Commerce Services, Cholamandalam Distribution Services, the Department of Posts, Fino PayTech, National Securities Depository (NSDL), Reliance Industries, Dilip Shanghvi, Vijay Shekhar Sharma (Paytm), Tech Mahindra and Vodafone m-pesa.

The 10 SFB approvals: Au Financiers (Jaipur), Capital Local Area Bank (Jalandhar), Disha Microfin (Ahmedabad), Equitas Holdings (Chennai), ESAF Microfinance (Chennai), Janalakshmi Financial Services (Bengaluru), RGVN (North East) Microfinance (Guwahati), Suryoday Micro Finance (Navi Mumbai), Ujjivan Financial Services (Bengaluru) and Utkarsh Micro Finance (Varanasi).

All ten SFB winners opened as banks. The payments-bank list thinned fast: Cholamandalam, Tech Mahindra and Dilip Shanghvi gave up, and Vodafone m-pesa's bank never became a going concern. Seven payments banks started: Airtel (the first, nationally in January 2017), Paytm, Fino, India Post (first phase on 1 September 2018), Jio, NSDL (October 2018) and Aditya Birla Idea (February 2018), which shut in July 2019.

Jan 2014Nachiket Mor Committee reportNov 2014SFB and payments bank guidelinesAug 201511 payments banks get in-principle nodSep 201510 SFBs get in-principle nodApr 2016Capital SFB opens: the first SFBJan 2017Airtel: first payments bank goes nationalDec 2019On-tap licensing for SFBsApr 2021Payments bank cap: ₹1 lakh → ₹2 lakhApr 2024SFB-to-universal rules; Fincare joins AUAug 2025AU SFB: in-principle universal bank nodDec 2025Fino: in-principle nod to become an SFBApr 2026Paytm Payments Bank licence cancelled
From the Nachiket Mor report in January 2014 to the cancellation of Paytm Payments Bank's licence in April 2026: the main milestones for India's differentiated banks.

Small finance banks: the rules

Objective

The 2014 guidelines set the purpose: to further financial inclusion by providing savings products to unserved and underserved people, and credit to small business units, small and marginal farmers, micro and small industries and other unorganised-sector entities, through high-technology, low-cost operations.

The 2019 on-tap guidelines

After the first round, the RBI moved to licensing SFBs "on tap" (applications accepted at any time) under guidelines of 5 December 2019. The main rules now are:

Rule 2014 guidelines 2019 on-tap guidelines
Minimum paid-up voting equity ₹100 crore ₹200 crore (₹100 crore for a converting UCB, rising to ₹200 crore in five years)
Promoter holding At least 40% for five years; down to 30% in 10 years and 26% in 12 years At least 40% for five years; down to 30% in 10 years and 15% in 15 years
Capital adequacy CRAR 15%, Tier 1 at least 7.5% Same
Loan size At least 50% of loans up to ₹25 lakh Same
Priority sector 75% of ANBC 75% of ANBC when issued (now 60%, see below)
Branches At least 25% in unbanked rural centres Same; general permission to open outlets
Who may convert NBFCs, MFIs, LABs Also urban co-operative banks, and payments banks after five years

Other features: an SFB must list its shares within three years of its net worth first reaching ₹500 crore; it gets scheduled status as soon as it starts business; exposure to a single borrower is capped at 10% of capital funds and to a group at 15%; it may not set up subsidiaries; it may distribute mutual funds, insurance and pensions with RBI approval; and it must use "Small Finance Bank" in its name. Large industrial houses and public sector entities may not promote one.

Priority sector: from 75% to 60%

The defining obligation of an SFB was always its higher priority sector lending (PSL) target: 75% of adjusted net bank credit (ANBC), against 40% for a universal bank. The PSL Master Directions of March 2025 kept 75%; the PSL (Amendment) Directions of 19 January 2026 then cut the SFB target, with immediate effect, to 60% of ANBC or credit equivalent of off-balance-sheet exposure (CEOBSE), whichever is higher. The sub-targets for agriculture (18%), micro enterprises (7.5%) and weaker sections (12%) are the same as for universal banks. In practice SFBs over-achieve: their priority-sector share was 84.3% of ANBC at end-March 2025.

Worked example 1: the PSL requirement. An SFB has ANBC of ₹30,000 crore.

  • New target: 60% × 30,000 = ₹18,000 crore of priority-sector loans.
  • Under the old rule it needed 75% × 30,000 = ₹22,500 crore.
  • A universal bank of the same size would need 40% × 30,000 = ₹12,000 crore.

The cut frees ₹4,500 crore of the SFB's book for non-priority lending, such as larger housing or business loans.

The ₹25 lakh rule

At least half of an SFB's loan portfolio must be loans of up to ₹25 lakh, measured borrower by borrower on an ongoing basis. This keeps the bank "small" in whom it serves, even as its balance sheet grows.

Worked example 2: meeting the loan-size test. An SFB's loan book is ₹20,000 crore, of which ₹9,400 crore is in loans of up to ₹25 lakh.

  • Share of small loans: 9,400 ÷ 20,000 = 47%, below the 50% floor.
  • If it adds new small loans of x crore, it needs (9,400 + x) ÷ (20,000 + x) ≥ 0.5.
  • So 9,400 + x ≥ 10,000 + 0.5x, which gives 0.5x ≥ 600, or x ≥ ₹1,200 crore.

It must add at least ₹1,200 crore of small loans (without growing large loans) to comply.

Capital

SFBs need a CRAR of 15% of risk-weighted assets, with Tier 1 of at least 7.5%, against 11.5% (including the conservation buffer) for a universal bank. The higher bar reflects a riskier, less diversified loan book. SFBs are also outside the newer changes that start on 1 April 2027: the revised Basel III capital rules and expected credit loss (ECL) provisioning do not apply to SFBs or payments banks (see Part 27).

Worked example 3: capital. An SFB has risk-weighted assets of ₹25,000 crore.

  • Minimum capital: 15% × 25,000 = ₹3,750 crore, of which Tier 1 at least 7.5% × 25,000 = ₹1,875 crore.
  • A universal bank with the same RWAs would need 11.5% × 25,000 = ₹2,875 crore.

So the SFB must hold ₹875 crore more capital for the same risk-weighted book.

The 11 small finance banks

India has 11 SFBs:

SFB Origin Began as a bank
AU SFB (Jaipur) Vehicle financier April 2017
Capital SFB (Jalandhar) Local area bank April 2016, the first SFB
Equitas SFB (Chennai) Microfinance September 2016
ESAF SFB (Thrissur) Microfinance March 2017
Jana SFB (Bengaluru) Microfinance (Janalakshmi) March 2018
slice SFB Microfinance (RGVN), as North East SFB October 2017
Suryoday SFB (Navi Mumbai) Microfinance January 2017
Ujjivan SFB (Bengaluru) Microfinance February 2017
Utkarsh SFB (Varanasi) Microfinance January 2017
Shivalik SFB (Noida) Urban co-operative bank April 2021, the first UCB to convert
Unity SFB (Mumbai) Centrum Financial Services and BharatPe November 2021

Three changes since 2015 matter for the exam:

  • Unity SFB was set up specifically to take over the failed Punjab and Maharashtra Co-operative Bank, which merged into it on 25 January 2022 (see Part 15).
  • Fincare SFB, the old Disha Microfin, merged into AU SFB with effect from 1 April 2024, bringing the count down from 12 to 11.
  • North East SFB merged with the fintech lender slice and was renamed slice Small Finance Bank in February 2025; the RBI updated the Second Schedule by notification of 14 May 2025.
Deposits of small finance banks, 31 March 2026 (₹ crore)040,00080,0001,20,0001,60,000AU1,52,661Equitas46,533Ujjivan45,661Jana35,784ESAF25,850Utkarsh21,654Suryoday13,958Unity12,045Capital10,018slice and Shivalik SFBs not shown. Capital SFB figure provisional.Sources: bank results and business updates for Q4 2025-26; CRISIL (Unity)
Deposits of nine small finance banks on 31 March 2026: AU SFB, with ₹1.53 lakh crore, has more than three times the deposits of the next largest.

The sector in numbers

The RBI's Report on Trend and Progress of Banking 2024-25 gives the combined picture at end-March 2025:

SFBs End-March 2024 End-March 2025
Number 12 11
Total assets ₹3,35,280 crore ₹4,05,463 crore (+20.9%)
Deposits ₹2,50,896 crore ₹3,15,401 crore (+25.7%)
Loans and advances ₹2,26,148 crore ₹2,72,481 crore (+20.5%)
Credit-deposit ratio 90.1% 86.4%
Net profit (year) ₹6,219 crore ₹3,496 crore (−43.8%)
Gross NPA ratio 2.4% 3.6%
CRAR 21.6% 21.5%
Net interest margin 7.4% 6.6%

Three features stand out:

  • Expensive deposits, expensive loans. SFBs paid 7.1% on deposits in 2024-25 and earned 16.2% on advances: the widest spread of any bank group. To attract deposits from savers who trust big banks more, they offer higher fixed deposit rates, so term deposits are about 74% of their deposits.
  • Uninsured money. Only 39.8% of SFB deposits were insured by the DICGC at end-March 2025, because many depositors keep more than ₹5 lakh in them to earn the higher rates.
  • Microfinance risk. Priority-sector loans made up 76.1% of SFB NPAs. The 2024-25 microfinance downturn hit SFBs with large group-loan books: ESAF lost ₹183 crore in the last quarter of 2024-25, and Utkarsh SFB was still reporting losses in 2025-26.

SFBs did deliver on small-business credit: their MSME loan accounts rose from 15.1 lakh in 2022-23 to 35.9 lakh in 2024-25, and MSME credit outstanding from ₹29,661 crore to ₹91,002 crore. They had 7,403 branches at end-March 2025.

Payments banks: the rules

What a payments bank may do

The objective of a payments bank, in the guidelines' words, is to further financial inclusion by providing small savings accounts and payments and remittance services to migrant workers, low-income households, small businesses and other unorganised-sector entities. It may:

  • accept demand deposits (savings and current accounts) from individuals, small businesses and others, up to a cap per individual customer;
  • issue ATM and debit cards;
  • offer payments and remittance services through branches, business correspondents and mobile banking;
  • act as a business correspondent of another bank;
  • distribute mutual funds, insurance and pension products, with RBI approval.

What it may not do

  • No lending of any kind, and so no credit cards.
  • No term deposits and no NRI deposits.
  • No subsidiaries for non-banking financial business.
  • No balance above the cap for any individual customer.

The balance cap

The 2014 guidelines capped the balance at ₹1 lakh per individual customer. On 7 April 2021 the RBI raised the end-of-day maximum to ₹2 lakh, after reviewing the banks' performance, to help them serve small traders, merchants and MSMEs. Because the cap is well below the DICGC cover of ₹5 lakh, almost all payments-bank deposits are insured: the insured deposit ratio was 99.4% at end-March 2025.

Where the deposits go

Since a payments bank cannot lend, the guidelines tell it where to put the money:

  • CRR with the RBI on its net demand and time liabilities, like any bank (now 3%; see Part 5);
  • at least 75% of its demand deposits in SLR-eligible government securities and Treasury bills maturing within one year;
  • at most 25% in current and fixed deposits with other scheduled commercial banks.

Its capital rules are the same as an SFB's on paper: minimum paid-up equity of ₹100 crore, CRAR of 15% (Tier 1 at least 7.5%), a leverage ratio of at least 3% (outside liabilities no more than 33.33 times net worth), and promoters holding at least 40% for five years. At least 25% of its access points must be in rural centres.

CustomersIndividuals andsmall businessesMax ₹2 lakh eachat end of dayPayments bankSavings and current a/csDebit cards, UPIRemittances, bill paymentsCRR with the RBI3% of NDTL, like any bank≥ 75%: G-secs, T-billsSLR-eligible, up to 1 year≤ 25%: other banksCurrent and fixed depositsNot allowedLoansCredit cardsTerm depositsNRI depositsSubsidiariesCapital ₹100 crore · CRAR 15% · leverage ratio ≥ 3% · promoters ≥ 40% for 5 years
How a payments bank works: deposits of up to ₹2 lakh per customer come in, at least 75% goes into short-term government securities and at most 25% into deposits with other banks, and nothing can be lent.

Worked example 4: deploying a payments bank's deposits. A payments bank has demand deposits of ₹8,000 crore. Assume T-bills yield 5.5%, deposits with other banks earn 6%, and it pays depositors 2% on average.

  • Government securities: at least 75% × 8,000 = ₹6,000 crore, earning 6,000 × 5.5% = ₹330 crore.
  • Bank deposits: at most 25% × 8,000 = ₹2,000 crore, earning 2,000 × 6% = ₹120 crore.
  • Interest income: 330 + 120 = ₹450 crore. Interest cost: 8,000 × 2% = ₹160 crore.
  • Net interest income: 450 − 160 = ₹290 crore, or about 3.6% of deposits.

That sounds healthy, but the bank must also run branches, agents, cards and apps. For the whole sector in 2024-25 the cost-to-income ratio was 96.8%: almost every rupee of income went in costs.

Why the model struggles

The numbers explain why only five payments banks remain. In 2024-25 the six banks then operating had combined deposits of ₹25,605 crore, total assets of ₹37,592 crore and just 81 branches. Their combined net profit was ₹92 crore, a return on assets of 0.3%. Most of their income (₹5,964 crore of non-interest income against ₹1,733 crore of interest income) came from fees on payments and services, not from the spread on deposits. Without lending, a payments bank earns little on its float, and the business of payments itself is fiercely competitive, with UPI transactions free to the customer.

The banks that survive have a large parent network: Airtel's mobile retailers, India Post's more than 1.3 lakh post offices, Fino's merchant points, or a market-infrastructure parent (NSDL). Airtel Payments Bank turned profitable in 2021, got scheduled status on 5 January 2022, and reported a profit again in 2025-26.

The five payments banks

Payments bank Promoter Note
Airtel Payments Bank Bharti Airtel First to start (January 2017)
India Post Payments Bank Department of Posts (government) Works through post offices and postmen
Fino Payments Bank Fino PayTech In-principle approval to become an SFB, 5 December 2025
Jio Payments Bank Reliance Industries Non-scheduled at end-March 2025
NSDL Payments Bank National Securities Depository Non-scheduled at end-March 2025

The fall of Paytm Payments Bank

Paytm Payments Bank (PPBL) was promoted by Vijay Shekhar Sharma, with One 97 Communications (Paytm's parent) holding 49%. It handled the wallets, FASTags and UPI handles of the Paytm app. Its decline came in three steps:

  1. 11 March 2022: the RBI barred it from onboarding new customers, citing material supervisory concerns.
  2. 31 January 2024: the RBI barred it from accepting further deposits, credits or top-ups in customer accounts, wallets, FASTags and National Common Mobility Cards after 29 February 2024, a deadline extended on 16 February 2024 to 15 March 2024. Customers could still withdraw their balances.
  3. 24 April 2026: the RBI cancelled the licence under Section 22(4) of the BR Act. Its grounds, under Section 22(3), were that the bank's affairs were conducted against the interests of the bank and its depositors, that its management was prejudicial to the public interest, that no useful purpose would be served by letting it continue, and that it had failed to comply with the conditions of its licence. The RBI will seek winding up in the High Court; the bank has enough liquidity to repay all its deposits.

The lessons for the exam: a payments bank must be run at arm's length from its fintech parent; KYC and anti-money-laundering failures are licence-threatening; and the parent app (Paytm's UPI, QR codes and soundboxes) can survive the loss of its bank by working with partner banks.

Changing lanes: from one licence to another

The RBI designed differentiated licences as stepping stones. Three routes now exist.

NBFCs and MFIsEquitas, Ujjivan,Jana and othersLocal area bankCapital SFB(2016)Urban co-op bankShivalik SFB(2021)Payments bankAfter 5 years; Fino(nod Dec 2025)Small finance bank11 todayUniversal bankFinal licence after RBI due diligenceAU SFB: in-principle nod, 7 Aug 2025Final licence applied for, March 2026Returned: Jana (Oct 2025),Ujjivan (Apr 2026)To apply (RBI circular, 26 Apr 2024)Scheduled, 5 years' good recordListed on a stock exchangeNet worth ≥ ₹1,000 croreMeets the SFB CRAR (15%)Net profit in last 2 yearsGNPA ≤ 3%, NNPA ≤ 1% (2 years)
The routes between licences: NBFCs, MFIs, local area banks and UCBs can become SFBs; payments banks can become SFBs after five years; and SFBs can become universal banks if they meet six tests.

Into an SFB

NBFCs, microfinance institutions and local area banks could convert from 2015; urban co-operative banks (Shivalik, 2021) and payments banks were added in 2019. A payments bank must be resident-controlled and have completed five years of operations. It must reach ₹200 crore of net worth within 18 months of in-principle approval or before starting, whichever is earlier, and convert, merge or close its existing branches within three years. Fino is the first to get this far, with in-principle approval on 5 December 2025; its 18 months run to about June 2027.

From SFB to universal bank

The 2014 guidelines said the move would not be automatic: an SFB would need the universal bank's minimum capital, a five-year satisfactory record and RBI due diligence. The RBI's circular of 26 April 2024 on voluntary transition made this concrete. An SFB must:

  1. have scheduled status and a satisfactory record of at least five years;
  2. be listed on a recognised stock exchange;
  3. have a net worth of at least ₹1,000 crore at the end of the previous quarter (audited);
  4. meet the CRAR requirement for SFBs;
  5. have a net profit in each of the last two financial years;
  6. have gross NPA of 3% or less and net NPA of 1% or less in each of the last two financial years.

It must also have a diversified loan portfolio, which is where most applicants have stumbled.

SFB Applied Outcome
AU SFB 3 September 2024 In-principle approval on 7 August 2025, the first universal bank approval in about a decade; NOFHC condition relaxed on 6 March 2026; final licence applied for in March 2026
Jana SFB June 2025 Application returned in October 2025 for not meeting the criteria
Ujjivan SFB – Application returned in April 2026; the RBI reportedly wants a more diversified loan book first

Worked example 5: the transition test. SFB X has been scheduled for seven years, is listed, has a net worth of ₹1,150 crore and a CRAR of 18%, and made profits in both of the last two years. Its gross NPA ratio was 2.8% two years ago and 3.4% last year; net NPA 0.9% and 1.2%.

  • Five years, listing, net worth (₹1,150 crore ≥ ₹1,000 crore), CRAR (18% ≥ 15%) and profits: all pass.
  • Gross NPA: 3.4% > 3% last year: fails. Net NPA: 1.2% > 1% last year: fails.

SFB X is not eligible until it has two clean years in a row.

Once a universal bank

A converted bank loses the SFB-specific restrictions (the ₹25 lakh rule, the higher PSL target and the 15% CRAR) and takes on the universal bank's: the 40% PSL target, Basel III with the capital conservation buffer, and from 2027 ECL provisioning. AU's in-principle approval originally required a NOFHC structure; since March 2026 that applies only if AU or its promoters set up another group entity.

Have differentiated banks worked?

Where they succeeded

  • SFBs reached small borrowers. They lend mostly to microfinance, MSME, vehicle and affordable-housing customers, comfortably beat their PSL target and more than doubled their MSME borrower accounts in two years.
  • Microfinance lenders got deposit funding. Former MFIs that once relied on borrowing from banks now fund themselves mainly with deposits (SFB deposits grew 25.7% in 2024-25).
  • Payments banks spread access points. India Post Payments Bank uses post offices and postmen, and Airtel and Fino use retail agents, to reach villages without bank branches.
  • A ladder works. Capital became an SFB, AU is close to a universal licence and Fino is moving from payments bank to SFB.

Where they fell short

  • The payments-bank model is thin. Of 11 approvals, five banks remain; their combined profit is tiny and their deposits were only about ₹25,600 crore at end-March 2025. Free UPI payments from any bank account reduced the need for a separate payments-only bank.
  • Governance failures. Paytm Payments Bank lost its licence after years of KYC and compliance problems.
  • SFB concentration risk. Heavy exposure to group microfinance loans makes SFB profits cyclical, as 2024-25 showed, and has blocked the path to universal banking for Ujjivan.
  • Deposit trust. SFBs must pay higher rates to win deposits, and a large share of those deposits is uninsured.

Common exam traps

  • SFBs can lend; payments banks cannot. Both take deposits. Only SFBs give loans.
  • Payments banks cannot issue credit cards, but they can issue debit and ATM cards.
  • The payments-bank cap is ₹2 lakh (since April 2021), per individual customer, at the end of the day. ₹1 lakh was the original 2014 limit. Do not confuse it with the DICGC cover of ₹5 lakh.
  • Capital: ₹200 crore for SFBs under the 2019 on-tap rules (₹100 crore in 2014); ₹100 crore for payments banks; ₹500 crore for universal banks.
  • CRAR is 15% for both SFBs and payments banks, not 9% or 11.5%.
  • SFB PSL target is now 60% of ANBC (from 19 January 2026), not 75%. The 75% figure is in the original guidelines.
  • 50% of SFB loans must be up to ₹25 lakh (not ₹25 crore, not 75%).
  • 75% of payments-bank deposits go into G-secs and T-bills of up to one year; at most 25% into deposits with other banks.
  • The first SFB to start was Capital SFB (April 2016); the first payments bank was Airtel (January 2017). The first SFB to get in-principle approval to become a universal bank is AU (August 2025).
  • Count: 11 SFBs and 5 payments banks today. The DICGC count of 6 payments banks is for 31 March 2026, before Paytm's licence was cancelled.
  • Paytm's licence was cancelled in April 2026, not January 2024. In 2024 the RBI only stopped fresh deposits.

Key facts at a glance

Committee behind payments banks Nachiket Mor Committee on Comprehensive Financial Services for Small Businesses and Low Income Households (report 7 January 2014)
Licensing guidelines 27 November 2014 (both); SFB on-tap guidelines 5 December 2019
2015 in-principle approvals 11 payments banks (19 August 2015, from 41 applications); 10 SFBs (16 September 2015, from 72 applications)
SFBs today 11: AU, Capital, Equitas, ESAF, Jana, slice, Shivalik, Suryoday, Ujjivan, Unity, Utkarsh
Payments banks today 5: Airtel, India Post, Fino, Jio, NSDL
SFB minimum capital ₹200 crore (on-tap); ₹100 crore for a converting UCB at start
PB minimum capital ₹100 crore
CRAR 15% for both (Tier 1 at least 7.5%)
SFB lending rules 60% PSL (from 19 January 2026; was 75%); at least 50% of loans up to ₹25 lakh
PB balance cap ₹2 lakh per individual customer (from April 2021; ₹1 lakh before)
PB deployment At least 75% of demand deposits in SLR G-secs/T-bills up to 1 year; at most 25% in bank deposits
SFB to universal bank Circular of 26 April 2024: listed, ₹1,000 crore net worth, 5 years, profits for 2 years, GNPA ≤ 3%, NNPA ≤ 1%
AU SFB In-principle universal bank approval 7 August 2025; final licence pending
Fino Payments Bank In-principle SFB approval 5 December 2025
Paytm Payments Bank New customers barred 11 March 2022; deposits stopped from 15 March 2024; licence cancelled 24 April 2026
SFB sector, end-March 2025 Assets ₹4.05 lakh crore; deposits ₹3.15 lakh crore; GNPA 3.6%; CRAR 21.5%
PB sector, end-March 2025 Six banks, 81 branches, deposits ₹25,605 crore, net profit ₹92 crore

Exam corner: what to remember

  • Differentiated banks: SFBs (deposits plus small loans) and payments banks (deposits and payments, no loans), both licensed under Section 22 of the BR Act.
  • Nachiket Mor Committee (report January 2014) proposed payments banks; Usha Thorat chaired the committee that screened SFB applications.
  • Guidelines 27 November 2014; approvals 19 August 2015 (11 PBs) and 16 September 2015 (10 SFBs); SFB on-tap from 5 December 2019.
  • SFB: ₹200 crore capital, 15% CRAR, 60% PSL (was 75%), 50% of loans up to ₹25 lakh, 25% of branches in unbanked rural centres, listing once net worth reaches ₹500 crore.
  • PB: ₹100 crore capital, 15% CRAR, ₹2 lakh balance cap, no lending, no credit cards, no NRI deposits, 75% of deposits in short-term G-secs.
  • 11 SFBs, 5 PBs. Paytm Payments Bank's licence was cancelled on 24 April 2026.
  • AU SFB: first SFB with in-principle universal bank approval (7 August 2025). Jana and Ujjivan: applications returned. Fino: first PB to get an SFB nod (5 December 2025).
  • SFB to universal bank: listed, ₹1,000 crore net worth, five years, profits for two years, GNPA ≤ 3% and NNPA ≤ 1%.

Test yourself

The committee whose 2014 report recommended the creation of payments banks was chaired by:

  • (a) Usha Thorat
  • (b) Nachiket Mor
  • (c) Raghuram Rajan
  • (d) Y. H. Malegam
Show answer

Answer: (b) The Committee on Comprehensive Financial Services for Small Businesses and Low Income Households, chaired by Nachiket Mor, reported on 7 January 2014.

What is the maximum end-of-day balance a payments bank may hold for an individual customer?

  • (a) ₹1 lakh
  • (b) ₹5 lakh
  • (c) ₹2 lakh
  • (d) ₹10 lakh
Show answer

Answer: (c) The cap was raised from ₹1 lakh to ₹2 lakh in April 2021.

Which of the following can a payments bank NOT do?

  • (a) Issue a debit card
  • (b) Act as a business correspondent of another bank
  • (c) Accept savings deposits
  • (d) Issue a credit card
Show answer

Answer: (d) Payments banks cannot lend, so they cannot issue credit cards.

Under the on-tap guidelines of 2019, the minimum paid-up voting equity capital for a new small finance bank is:

  • (a) ₹200 crore
  • (b) ₹100 crore
  • (c) ₹500 crore
  • (d) ₹1,000 crore
Show answer

Answer: (a) It was raised from ₹100 crore under the 2014 guidelines to ₹200 crore in 2019.

On 24 April 2026 the RBI cancelled the banking licence of:

  • (a) Fino Payments Bank
  • (b) Jio Payments Bank
  • (c) Unity Small Finance Bank
  • (d) Paytm Payments Bank
Show answer

Answer: (d) The licence was cancelled under Section 22(4) of the Banking Regulation Act, and the RBI will seek winding up in the High Court.

Which payments bank received the RBI's in-principle approval on 5 December 2025 to convert into a small finance bank?

  • (a) Airtel Payments Bank
  • (b) Fino Payments Bank
  • (c) India Post Payments Bank
  • (d) NSDL Payments Bank
Show answer

Answer: (b) Fino was the first payments bank to get this approval under the on-tap SFB guidelines.

An SFB has a loan book of ₹12,000 crore, of which ₹5,400 crore is in loans of up to ₹25 lakh. What is the minimum amount of new loans of up to ₹25 lakh it must add, with no other change, to meet the 50% requirement?

  • (a) ₹600 crore
  • (b) ₹1,200 crore
  • (c) ₹1,800 crore
  • (d) ₹2,400 crore
Show answer

Answer: (b) It needs (5,400 + x) ÷ (12,000 + x) ≥ 0.5, so 0.5x ≥ 600 and x ≥ ₹1,200 crore.

A payments bank has demand deposits of ₹4,000 crore. The minimum it must invest in SLR-eligible government securities and T-bills of up to one year, and the maximum it may keep in deposits with other banks, are:

  • (a) ₹3,000 crore and ₹1,000 crore
  • (b) ₹2,000 crore and ₹2,000 crore
  • (c) ₹720 crore and ₹3,280 crore
  • (d) ₹3,600 crore and ₹400 crore
Show answer

Answer: (a) At least 75% × 4,000 = ₹3,000 crore in government securities, and at most 25% × 4,000 = ₹1,000 crore with other banks.

Which of these is NOT a condition for an SFB to apply to become a universal bank under the RBI circular of 26 April 2024?

  • (a) Net worth of at least ₹1,000 crore
  • (b) Listing on a stock exchange
  • (c) Gross NPA of 3% or less in each of the last two years
  • (d) At least 25% of branches in metropolitan centres
Show answer

Answer: (d) There is no metropolitan branch condition; the other three are among the six criteria, with five years' record, CRAR and two years of profits.

An SFB's adjusted net bank credit is ₹40,000 crore. Under the PSL rules in force since 19 January 2026, its overall priority-sector target is:

  • (a) ₹16,000 crore
  • (b) ₹24,000 crore
  • (c) ₹30,000 crore
  • (d) ₹32,000 crore
Show answer

Answer: (b) The SFB target is 60% of ANBC: 60% × 40,000 = ₹24,000 crore (₹30,000 crore would be the old 75% target).

Further reading

Sources